The business process view is designed to combine your IT monitoring and your business service management (BSM) to give an overview of the applications and/or services that your organisation is providing either to customers or internally.A business object is a group that can be populated with hosts and services from hosts and host groups.Select what type of object you what to add.Select which object by clicking in the empty text field and select you object from the drop-down menu.Select the type of rule-set the group shall have. Then follow the steps in Creating a new group on page 135.
Returns OK if at least X sub-elements are ok and WARNING if Y sub-elements is OK. Returns WARNING or CRITICAL if X or Y numbers of sub-elements are not in OK state. The state depends on the number of points scored by its sub-elements. Means to express the idea that you need some amount of services up and running for the delivered service to be functional. The number of sub-elements that has to be OK is specified in percentage or actual amount. If the number of sub-elements that are OK are equal or more than the at-least number or percentage then the group will be OK, or else the group will get the worse state of its sub-elements.Means to express the idea that you need some amount of services up and running to be functional and lesser amount to be semi-functional (e.g. with degraded performance). Two thresholds are specified, percentage or actual among is possible:If the number of OK sub-elements is less then the OK threshold but greater or equal than the WARNING threshold then group is WARNINGMeans to express the idea that you can tolerate some amount of problems. Two thresholds are specified either in percentage or actual among.If number of problematic sub-elements is greater or equal to the CRITICAL threshold then group is CRITICALIf number of problematic sub-elements is less than CRITICAL threshold but greater or equal to the WARNING threshold then group is WARNINGMeans to express the idea that having several WARNING sub-elements is the same as having few OKs and few CRITICALs. Groups sums the problems points of all its children using: